1. Does Sound Health and Wellness accept my insurance?

Yes, at Sound Health and Wellness we accept Husky (Medicaid), Medicare, Anthem, Aetna, Cigna, United Healthcare, Connecticare and Magellan. Please note that not all therapists take all insurances and we recommend that clients call to inquire if specific therapists take their insurance plan.

2. Do you accept HSAs for payment of copays, deductibles and co-insurance? What other forms of payment do you accept?

We accept HSAs for payment of services. We also accept credit cards, cash or check when arranged with our Billing Specialist.

3. What will you owe Sound Health and Wellness as of your first appointment?

Our administrative staff will verify your insurance benefits upon receipt of your insurance information. However, we encourage clients to reach out to your insurance company's Member Services Department to make yourself aware of your behavioral health/mental health benefits, including in or out of network status and amount you will be responsible for.

4. When will the first payment for services be due?

Sessions will begin to be billed immediately following your first session with your clinician. Out of pocket rates for services will be: $200 for intakes (first session) and $175 for sessions. If you opt to use your in-network benefits, the rate will be determined by your individual insurance plan.

5. What if I cannot afford therapy?

No one will be denied access to services due to inability to pay. There is a discounted/sliding scale fee schedule available based on family size and income.

6. Can Sound Health and Wellness utilize my Out of Network Benefits, when a specific provider is not in network?

We are happy to work with you to utilize Out of Network benefits, when a provider is out of network with your plan or a specific service is not covered under your plan. You can use these benefits to be re-imbursed a percentage of the cost of services, determine by your insurance plan. Your will be responsible for payment up front, however will be provided a superbill for reimbursement by your insurance company. Our Billing Specialist can assist with coordination.

7. What is a superbill?

A superbill is a detailed receipt for services you've received from an out-of-network provider. It includes necessary information for your insurance company to process a reimbursement claim.